Frequently Asked Questions

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Frequently Asked Questions


Our DNS Servers are as follows:
  • ns1.gozenhost.com
  • ns2.gozenhost.com
  • ns3.gozenhost.com
  • zen.gozenhost.com
Our DNS Servers are spread across the globe in our continuous effort to make our service and your experience as fast as possible.
Even if your host your domain with another Host, GOZEN's DNS services are free to use as long as you have your domain registered with us.
The system creates the invoice for renewal automatically 14 days prior to the due date. You can either wait for the invoice and renew at that time or you can follow the steps below and renew before the invoice is generated. Log in to your client billing area. Once logged in go to 'Domain Renewals' and select the domains you want to renew. Alternative you can simply use the following link to Renew your Domains
All domains registered with us are under the name of the client who is registering the Domain Name using our system.
If you registered your domain with us recently, then maybe the DNS are not propagated completely. The registered domain normally becomes available instantly but in case of DNS propagation you might have to wait up to 48 hours after any change. If you have registered the domain with other registrar, you will need to change the DNS with the one’s provided by us when you ordered your Hosting Plan and wait for it to get fully propagate. DNS propagation usually takes 12-24 hours.
Our domain name registration process is in real time. By visiting our Client Area you can search and find the domain name that is to your liking, after that you can follow the procedure and register this domain under your name and account with us! Should you need to transfer your domain name with GOZEN Host you can follow our Transfer procedure (based always on your .TLD requirements.